Barbour’s Entry into Spain

John Barbour and Sons is Ltd is a cloth manufacturing company that has been in operation since 1894. They manufacture garments that are waxed to provide a waterproof finish. The clothes have been used by fishermen, naval officers and cyclists. The company’s products have gained varied popularity response in different regions depending on the perception of their clients. Some have considered it as functional while others view it as a passing fad and fancy. In spite if the varied reactions by the customers, the Barbour company has managed to sustain its market share and keep its reputation high by maintaining its mains principles.The company, originally from Britain has gained popularity in the international market and has moved to other neighbouring countries like United States, Canada, France and Spain. Due this expansion, the company introduced new products in terms of designs to cater for the new markets. Their unique marketing strategy and the development of new designs hav e played an important role in their success especially in the international market hence solving the exchange rate inconveniences.The launch of the company website was another great achievement of the Barbour Company that came with a lot of benefits including improved business-customer relationship and developed brand loyalty. The uniqueness of the company’s marketing strategy has lead to formation of two clubs on their website that is, Barbour owners club and Barbour members club. This is a competitive advantage they have against their competitors. They also provide for cross selling through their website database Product standardizationBarbour Company is very popular with manufacturing of classic waxed clothed in the European market. Since there is increased competition in the international market, the company has to do a great deal of promotion and marketing in order to remain competitive in the developing market. One of the strategies to do this is to carry out product st andardization (Carlo 1994). Though marketing abroad is very tricky and the products for export are not necessarily the same as those for domestic market, core aspect still remain crucial for both markets.In order to maintain competitiveness in the international market, the Barbour Company should carry out international strategies that include customization, product adaptation, and innovation other than standardization. In the international market, the extent of standardization should be limited to certain degree since the requirements may not be the same as the domestic needs. Three methods commonly applied by some of the successful companies include; 1. adopting the same promotion and marketing policy home and abroad 2. the company takes care of the specific requirements of foreign customers3. The firm may opt to start designing from scratch, products for the foreign market. The reasons why Barbour Company needs to carry out some standardization its marketing strategy is the benefi ts that come with the standardization of product in the international market. They include; the company is more likely to benefit from economies of scale, this means that the company would enjoy discounts and expenses that it would benefit as a result of the increased production. Per cost production is reduced and production volume is increased (Carlo 1994).Common consumer needs allow for product standardization, there are some commodities that are universally used and need same prerequisite across borders for example, raincoats and jackets. Standardization allows cutting down of costs that could have been incurred in designing other products from scratch. Consumer mobility is another strategy in International marketing process. This process helps firms to specifically manufacture products for the markets abroad. Other than standardization, consumer mobility is a strategy that brings about consumer retention and consumer mobility.This process will be used by Barbour Company to answe r very elementary questions about the foreign market before venturing in to it. They include subjects like, how do the clients arrive at a purchasing decision, what is the customers’ judgement of the stores presentation and how does it influence buying behaviour. These topics would help the management of Barbour a great deal in the prediction of in-store consumer trends and the other factors that affect their purchasing habits. Such findings can be very useful in designing the marketing strategy that would be used in the foreign market (Carlo 1994).Understanding consumer mobility and purchasing relationships would assist in predicting the expected trend and flow of products in the market and would encourage innovative technology to meet the customers’ requirement as observed by the customer mobility trends. Production adaptation the opposite of product standardization and is equally important in marketing in new markets especially overseas. Product adaptation involves modification and innovation of a firm’s products based on the existing products of the competitors in the market.This strategy exploits the competitor products and not on ground-breaking innovations, it follows the existing product portfolio. Since in Spain there are existing cloth manufacturing already, Barbour Company needs to carry out a research on the existing consumer requirements and specifications and make modifications on their products and promote them in the international market (Carlo 1994). Many exporting companies have or those that are multinational and have branches in other nations have engaged in product modification of their supply and has devised very efficient foreign marketing style.Designing such strategy should consider the available resources and the profits. Having eight retail stores U. K and its presence in over 28 countries in the European market including Spain is a very challenging circumstance for the Barbour Company. The company has to employ the following adaptation techniques in product adaptation as a marketing strategy depending on customer desires and market objectives; 1. Same product same needs – this strategy would help to popularize Barbour Cloth Company along other companies that are producing similar products both in domestic and foreign market.This is because they meet similar deeds 2. Same product different needs – this could be used when similar products are intended for different purposes. Some cloths may be viewed as essential for example, waxed coats used by fisher men while other clients may view them as just fashionable. 3. Different product, similar needs – this strategy would help to provide alternative products in the market for customers in both foreign and domestic market. 4. Dual adaptation – this king of product adaptation would involve modifying the product as well as the purpose for its use.This is usually very expensive and would not be very necessary unless it sho ws greater success rates in a field not yet exploited. 5. Invention – this helps the companies in question to cater for customers who may not be able to afford what already exists in the market. This is because some customers have low income and might not be able to manage to pay for expensive garments or the same adaptation can be applied where a company discovers a cheaper production technology that can be used to accomplish the same requirements.Developing Integrated Communications Strategy Integrated marketing communication is a way of ensuring that all information and messages are connected. This means that the process involved go beyond just the coordination of a company’s outgoing information (advertisements and promotions) through different media and the reliability of the message (Schultz et,al. 1996). Integrated marketing strategy utilizes widespread customer information to plan and develop a marketing approach.Barbour Company has to develop a well designed i ntegrated marketing strategy because it would enable the company to have an on paper plan which would be very effective in sustaining its market niche in a competitive world as well as discover new marketing requirements and unmet customer needs (Schultz et,al. 1996). Steps in designing this communication mix are; 1. Creating customer database – bearing in mind that Barbour Company operates its own data base, creation of customer database would enable the management access customer information and analyze the purchasing habits and trends in the market.2. Laying down on-paper strategies – the marketing strategy is usually developed form the information obtained from the customer database. Business communication, sales and promotions are designed from the insights from the customer information. 3. Designing working tactics – once the general strategy has been laid down, proper promotional plans can be specified to target specific marketing goals. 4. Evaluation of Strategy – the outcomes of the new information about the consumer habits is investigated to establish the efficiency of the strategy set to operate. Marketing Communication MixThis defines the exact advertising medium to be used, personal selling, market promotion, and business – customer relationships the company would use to meet the objectives set in the marketing strategy (Schultz et,al. 1996). The best marketing strategies usually work out the 4 P’s Versus the 4 C’s analysis Product and Customer – in designing consumer products, the company should make sure that the customer needs and requirements are met. Both the international and local markets have changed so much that businesses no longer trade in what they can make rather the product specification is determined by consumers specific needs.Since the customer is the â€Å"man† in business, then meeting the requirement puts a business at a better position in the market mix. Price and Cost – the pricing of products should be designed to comply with the consumer’s cost to satisfy his/her needs. Research has found out that price is just one element of the consumers’ cost structure in meeting their needs (Yeshin 1998). The intrinsic cost plays a very critical part for example; it’s the cost of time to watch a movie and the cost of guilt for not treating your friends well.Place and Convenience – provision of products at the right place at the right time should be matched with the convenience the customer would enjoy. Convenience covers characteristics of physical or practical location, easiness of access, and reduced transaction time (Yeshin 1998). Promotion and Communication – promotional marketing should not be hard to comprehend as the purpose of the message may not be accomplished. The best mediums for communication and promotional activities in marketing should have a feedback mechanism to enable two way communications ( Yeshin 1998).The message should be understood by the customer in a way to create the need to purchase products being marketed. The revolutionized marketing communications has prompted the change of mass marketing strategy to more target specific marketing. The changes and improved information and communication technology has facilitated market segmentation. The progress in information technology especially the aspect of media fragmentation has encouraged narrowcasting as opposed to broad casting The BenefitsThough integrated Marketing Communications would require a lot of resources from Barbour Company, the benefits (competitive advantage, Profits and increased sales) that come with it are worth the cost and the effort invested in the strategy. Integrated communication wraps information around consumers and shortens the time spent in the buying. This enable to reduce queues and the sales made in a day could be greatly increased; this efficiency usually improves company reputation as well as creating a better relationship between the customers and the business (Yeshin 1998).Barbour Cloth Company would be able to retain customers in this competitive environment as good relationship between customers and the company builds customer loyalty. This is very essential in eliminating unnecessary onslaught of competition. The possibility of maintaining customers for a long time is a very strong competitive advantage. Integrated marketing communication will result in increased returns due to efficiency involved. The current advances in information and communication technology have adopted the use of effective unified message as opposed to incoherent innumerable messages.Consolidated and crystal clear message will have higher chances of penetrating the busy environment and reaching the target consumers. Integrated marketing can to a great extent heighten sales by stretching messages across numerous communication tools to d generate more opportunities for customers to acce ss and obtain awareness of the products, stimulate the need to have the product being advertised and ultimately getting the potential customers to actually purchase the goods.Finally the adaptation of an integrated marketing system would enable the Barbour cloth company to save a lot of money that could have otherwise been used to duplicate graphics and photos. In IMC, the photos can be shared and used for advertising, presentations and promotional literature. Agency costs are cut down buy the use of a single agency for all communications and even if the company might use several agencies, time is a saved for meetings, briefings and strategic planning.Workload is reduced and hence the efficiency of the marketing strategy is improved, work stress is completely eliminated. Pricing of Products Price is one of the important aspects of the integrated marketing strategy as identified earlier. This is because it’s closely linked to the positioning of the product in the market. On th e other hand, the price of a product significantly influences other elements of marketing (Phillips et,al. 1994). There are many ways of developing prices for gods and services.Come the most crucial one are; Premium pricing – this allocation of high prices depending on uniqueness of the products, Penetration Pricing – prices are purposively set low in order to achieve a market niche, Economic Pricing – prices are set based on low manufacturing and marketing costs, Price Skimming – higher prices are set as a result of the established competitive advantage, Psychological pricing – prices are set based on the emotional perception of the consumer, Product Line Pricing – pricing benefits are granted on a range of products, Product Bundle Pricing – prices are collectively set for a collection of Products as a single package, promotional pricing – prices are set to enhance promotion of the product and Value pricing – prices are influenced by external factors such as competition, and recession. Pricing Objectives Barbour Cloth Company has to develop pricing objectives in order to settle on the most favorable pricing of their products (Phillips et,al. 1994). There are different objectives for pricing, but the basic reasons include the following; 1. Profits – the purpose of any business organization is to make maximum profits, bearing in mind the expenses and other overhead costs. Present profit maximization may not be the superb pricing strategy if it results in lower profits. 2. Revenue – the purpose of the business is to establish long term trend in profit margin by expanding the market segmentation and reducing costs. 3.Quality leadership – the prices usually indicate the position of a product as the quality leader. This builds consumer confidence and loyalty. 4. Status Quo – prices may help a firm to sustain its position in the market by making a stable and consistent profit level. Conclusion Business success is the dream of many business ventures, expansion and enlargement in to the foreign market is the sign o0f success. With efficient marketing strategy in Place, Barbour cloth company is likely to attain success both in Home market Britain and abroad including Spain. The few set backs that might be encountered would include the Spain’s government policies and business regulations.Barbour being a family business needs to be cautious with the law and utilize all aspects of legal (LE-PEST C Analysis) environment for business operations. References Carlo A. (1994). Product Standardizatuion.. A Management Process. American Society for Healthcare Central Service Personnel of the American Hospital Association Phillips C. Doole I. & Lowe R. (1994). International Marketing Strategy. Anlysis, Development and Implementation. Routledge. Schultz D. E, Tannenbaum S. I & Lauterborn R. F. (1996) The New Marketing Paradgm. Integrated Marketng Communications. M cGraw-Hill Proffessional. Yeshin T. (1998). Integrated Marketing Communications. The Holistic Approach. Butterworth-Heinemann.

What affects outcomes for students in education

To find what might impact results for pupils in footings of instruction, we will look at a sample of larning theories to find which learning methods are most effectual, and the challenges it imposes on the instructors to guarantee the best results for their pupils. Basically in a primary school state of affairs, both the instruction methods and the environment of survey greatly affect the result for pupils. Through differentiated direction instructors can maximize the acquisition of each and every one of their pupils. There are a figure of different direction manners and methods that instructors use to teach efficaciously. One method ; ‘Cognitivism ‘ , looks to research brain-based acquisition, and theoretically, human heads in most instances can understand the nexus between a image and text, this ‘understanding procedure ‘ that takes topographic point leads to larning which is unforgettable and more meaningful. Using engineering in instruction is instrumental in helping instructors adhere to the demands of the pupils successfully and force them to their single abilities. This is supported by the multimedia rule which states that â€Å" people learn more deeply from words and images than from words entirely †[ 1 ]( Mayer, 1989 ) .A However, it is non effectual to simply add words to images to carry through multimedia learning.A During an observation at an Australian primary school, the instructors would on a regular basis equilibrate utilizing ocular mentions ( engin eering included ) in coaction with the theory side of information in their lessons. In order to maintain up with the social/economical root towards engineering nowadays it seems that the cardinal end of a instructor is toA instruct including media in add-on to other techniques. Another popular method ‘Constructivism ‘ sees larning as a state of affairs in which the pupil is an actively involved in the building of new thoughts and constructs based on old cognition from their ain experiences. Based on the work of Jean Piaget ‘s theory of cognitive development[ 2 ], Constructivism is considered one of the chief theories of kid development. Developed by psychologist Lev Vygotsky ( 1896-1934 ) in Russia, Vygotsky ‘s Social Development Theory is one of the foundations of constructivism[ 3 ]. This theory concludes that each pupil is non merely a space canvas where the instructor is the exclusive supplier of cognition, but alternatively a pupil able to utilize any pa st experiences or cultural beliefs as a learning tool. Continuous illustrations of constructivism and cognitivism have been observed exercised in the Australian primary school. Inevitably larning manners will differ within each schoolroom nevertheless the three chief types of scholars that have been observed are Ocular, Auditory and Tactile. The best manner for Teachers to near these fluctuations is to learn in a manner that is good to each larning manner. Teachers who accommodate a scope of larning manners in their lessons are more likely to prosecute their pupils into larning. There are legion factors that can act upon a pupils eruditeness in a schoolroom, to state this is to besides reinstate that â€Å" scholars are affected by their: ( 1 ) immediate environment ( sound, light, temperature, and design ) ; ( 2 ) ain emotionalism ( motive, continuity, duty, and need for construction or flexibleness ) ; ( 3 ) sociological demands ( ego, brace, equals, squad, grownup, or varied ) ; and ( 4 ) physical demands ( perceptual strengths, intake, clip, and mobility ) †[ 4 ]This can be seen as rather a challenge for the instructors to maintain in considerati on whilst besides seeking to guarantee the best results for their pupils. Harmonizing to a sample of Australian primary school pupils, things that positively affected their acquisition were the schoolroom environment, the scope of ways that they received information and the ability to work in groups where everyone was at a similar degree. Children will most probably do better educationally if they have positive mentalities about their school ( Kennedy, 1988 ) . Using differentiated direction means utilizing a scope of attacks to heighten larning for all pupils by affecting them in activities in response to specific acquisition demands and dispositions. A important factor for pupil success is to understand that these differences can be addressed and used in a manner that is more good to larning. During the observation at a Primary school the wise man instructor explained how pupils were organised into groups harmonizing to their different ways of larning. An illustration of such was seen when working on reading comprehension ; pupils that had a much more accelerated reading degree were grouped together, whilst another group consisted of pupils that were a spot lower with their reading degrees, and so on. The instructor explained that if the pupils were wholly taught as if they were the same degree it would hold a negative result, but by learning to run into a assortment of degrees this result could be avoided. In general, a schoolroom with d ifferentiated acquisition may look unmanageable and helter-skelter nevertheless in world it is more planned out than it may foremost look. On the impudent side, whilst a instructor can utilize differentiated direction in their schoolroom, it is rather hard without support from the school and its decision makers. Time should be made available in the course of study by decision makers for proper planning to guarantee the best possible consequences in the schoolroom. ( Holloway, 2000 ) In kernel this ‘segregation ‘ is about supplying options and non merely giving the higher degree pupils more work. ( Tomlinson,1996 )[ 5 ].A A A A A This assorted research and observation supports differentiated direction and how it positively affects educational differences and demands of pupils. These instructors had evidently included a assortment of different larning manners of pupils into their lessons, which in this peculiar observation determined that differentiated direction was decidedly the most effectual method to guaranting the best acquisition result for pupils as a whole. All pupils deserve the chance to be booming in their single degrees, particularly when it does supply a positive result for their hereafter.

Fundamental Techniques In Handling People

He or she also does not want to let the unhappy result to be happened. Hence, the first part has taught me that prudence which is a value known as practical wisdom ought to be implemented by anyone of us. I have learned that someone has to think twice or thrice before he or she behaves and talks. This is because people will remember what we talked to them especially the complaint and praise. Criticism and blaming will make people feel very down, angry, and even to be discouraged.Besides, I learnt to think deliberately with unhurried manner in order to give out the most appropriate responses when dealing with different people under different situations. Prudence is the exact opposite of impulsiveness and rashness. If we do not think deeply before our every action or speech, we may hurt someone's fragile feeling as humans are creatures of emotion who have high self-esteem. Humans are always afraid of criticism, prejudices, and complaint. Most of us are not willing to face the imperfect side of us but always wish to hear good words from others. M trying not to blame others of their faults even the serious ones. However, I try to stand in their shoes and understand their difficulties by showing loving kindness. We should not expect any forgiveness from the God f we are not willing to forgive others' offenses. From this, have learned to forgive people without any criticism, complaint, and judgment. I learnt to speak good words of others instead of learning how to gossip about people and talk about their bad words. Like what Benjamin Franklin has mentioned about that he only speak all the good things he know of everybody and would not speak ill of anyone.I was so amazed by the way of Bob Hoover in giving response to the careless young man after the mechanic fueled in jet fuel rather than gasoline to propeller plane. This famous pilot, Bob Hoover gave a second chance to that young man in servicing his F-51 on the next day. Bob knew criticism and scolding only can prod uce futility and resentment. This will cause the person who is being criticized tends to just#y' himself or herself even lose their confidence when having daily performances in workplaces, at home, in school, and et. Tetra In other words, criticism may bring out unpleasant past experiences to some people, this may push them into a wrong route which involve in various illegal activities. I have realized anger can be aroused by criticism. Thus, people would be demoralized as anger sakes a bad situation to be worse. I will avoid criticizing people. On the other hand, honesty has to be shown in praising and appreciating others' effort. Never ignore the good deeds people have done to us. Showing our appreciation actually is a kind of gratitude.Sense of appreciation and thanks for people' generous acts are able to satisfy the desire to be important in human. The desire to be great is the strongest natural craving of everyone. Have learned to encourage my surrounding people with sincere ap preciation because the one who receives the encouragement and appreciation will keep n doing the right thing. If one does not get any attention from anyone after giving so much, that person will definitely feel very disappointed because all of their effort came out with nothing.Being sincere and not fake in praising people, this is also showing approval to a person. Flattering people to win friends is an act of doing harm to people. I learnt to understand people' feelings of not being acknowledged, so honest and sincere appreciation are like very important gifts to everyone. A great man should not be self-centered as he or she should always care about others. We need to care about others' needs and help people to solve their problem are the acts to arouse in the other person an eager want.By expressing our enthusiasm and passion to find out the root reason of causing someone's problem as well as their wants, we can be a friendly and helpful person. I also learnt to be thoughtful of people' point of view without mention and emphasize my own ideas only. I am trying to make my ideas to become others' inspiration in creating more great ideas. If we are really wanting and hoping to get the helping hands from others, we must know about what they ant at first. While confronting any disagreement, the wise action is keeping a cool-head which means to be rational in handling the particular situation.We need to calm down in order to think of the best way in coping with the difficult condition. To avoid any argument, I have learned that we have to give priority to the other party instead of ourselves. The author, Mr.. Dale Carnegie described his past experience of negotiating with a hotel manager. The manager increased his rent for the ballroom to 300 percent. Then, he communicated with the hotel manager in a polite way by stating out all the advantages and disadvantages that were going to accrue the manager.In the end, both parties gained what they wanted. Carnegie merel y discussed what the other person wanted and how he could get it without throw tantrum to the manager in office. Before persuading people, ones must clearly know the benefits and disadvantages of both parties. In brief, I am so sure that the several basic skills in handling people I have learned in this chapter will enable me to get a good job after graduated as the employers nowadays are searching for employees who are able to deal with people skillfully. (999 words)

Eliminations Of Entrepreneurial Risk Essay Example | Topics and Well Written Essays - 1500 words

Eliminations Of Entrepreneurial Risk - Essay Example Enterprises and entrepreneurs minimize the risk of their operation by managing diverse portfolios of investments and assets. However, risk mitigation may, in turn, decrease the chances of a bigger reward. The risk is what separates a salaried job from a business venture. Businesses flourish in short periods of time because they undertake risk and uncertainty that turns out in their favor. The risk is not the same as gambling. It infects much more complex. Risk calculation involves global assessment of economic and financial indicators. These indicators are run through financial models to predict the possibility of a favorable outcome. The will to take risk is dependent upon certain psychological factors. The prospect theory presented in 1979 by Kahneman explains what kind of individuals or entrepreneurs would show risk-seeking behavior and on what grounds. The theory talks about a reference point which is essentially a mark that defines the cases under which an entrepreneur would fee l like winning and losing (The Open University 2012). This behavior defines whether an individual will show risk-averse or risk-seeking behavior. How an entrepreneur defines lose and profit defines his/her behavior. In the graphical representation of the theory, the portion of the curve above the reference point shows risk-averse behavior while the portion below the curve shows risk-seeking behavior. This essentially means that entrepreneurs show risk-seeking behavior in the domain of loss that is when they expect more. More expectation leads to a higher reference point. Entrepreneurs generally set higher reference points than other people. A higher reference point over a particular distribution of outcomes suggests more potential outcomes of loss and according to the prospect theory, people under the domain of loss tend to show risk-seeking behavior.

Asbestos in Industry Case Study Example | Topics and Well Written Essays - 250 words

Asbestos in Industry - Case Study Example Many of the individuals who were directly affected by the asbestos also unknowingly affected other people who are close to them. This of course led to Johns-Manville and other asbestos production and manufacturing companies to declare bankruptcy due to being sued overwhelmingly because of the deaths of their workers and its effect on those related to them. As much as it tried to lobby for aid from the US government, that did not work to their desired result. In my opinion, the responsibility really falls on the managers and shareholders of the Johns-Manville Company and the other asbestos producing and manufacturing companies. In the first place, it should be understood that they are aware of the products that they are producing and its effects on others. They are most likely aware of the risks involved to the employees and other individuals who are working in an asbestos filled environment. The indemnity should be carried out by the managers and the shareholders of these asbestos companies. At the same time, considering the massive amount of lawsuits against these companies that drove them to bankruptcy, a legal limit should be imposed on the amount of lawsuits that should be settled against them. For these companies to pay, they have to continue operating to make a profit in which an agreed amount would be set aside and allocated for payment of lawsuits. At the same time, there will be a queue for those making such lawsuits. The queue will be made in a manner wherein the asbestos companies could continue to operate and pay their indemnities without having to go

The Bucket List movie Essay Example | Topics and Well Written Essays - 750 words

The Bucket List movie - Essay Example This research will begin with the statement that when a person reaches the final stage of his life, which according to Erik Erikson’s Psychosocial Development Theory called Integrity versus Despair, the person starts to reminisce or recall the things that have happened to his or her life in the past. The person tries to reflect back on the accomplishments or the disappointments on his life. These retrospections create different angles of impressions toward the person whether integrity or bitterness, felicity or sorrow and so on and so forth. We say integrity because he was able to fulfil his life’s purpose and was able to spend his lifetime with manifold accomplishments and bitterness in a sense that the person failed to undertake the enterprises that he thought he would have done in the past. Seen this way, he or she develops two senses toward these reflections – contentment and disappointment. In the movie â€Å"The Bucket List†, it was clearly evoked th e nature of human beings as they reach the final stage of their lives, especially on this case, the characters were facing a possible doom due to lung cancer. Erikson predicated that when we become old, we start to become dormant or unproductive and instead, we start to strive for enjoyment by spending the rest of our lives travelling and visiting those places we have never visited before, eating the foods we never had the chance to eat before or just simply doing the things that we never experienced.          In the following passages, I will cite some scenes on the movies and relate them to Erik Erikson’s Psychosocial Development Theory. As conveyed in the movie, both Carter and Edward were already senior citizens and both of them were lung cancer patients. Carter was black and broke and he was very thin due to his disease. Edward, on the other hand, was an opulent hospital mogul who was confined in treatment facility wherein he shared the same room with Carter. Both of them had unresolved conflicts during the earlier stages of their lives. Carter was not able to fulfil his childhood dreams of becoming a historian while Edward had a very miserable, forlorn life after he was disheartened by the repudiation of her daughter. First scene: As we can recall, Carter wrote a â€Å"bucket list† and there listed the things that he wish to do before he dies but he discarded it after learning that he only had 6 more months to live. If we cogitate on this scene, it suggested a sens e of Wisdom and acceptance. I say Wisdom and acceptance because he had become brave enough to accept that his death was very near. It also suggested that he accepted accountability of all his past actions and was willing to spend the rest of his days in a more significant way: to be able to help. Second scene: Carter went home to his wife and children and there he had wonderful time with his family. Carter had changed his view about his death. He started to appreciate all of the things that happened to him like the establishment of his family. He became a man of integrity and that he felt at least he was a good husband, a father and a grandfather after all when 3 he was not able to fulfil his childhood dream and did not make any improvement on his job as a mechanic. It shows that when a certain person faces his doom, he becomes more valiant. Another scene would be when Edward reconciled with his daughter. In this context, he attempted to reverse the events that had occurred between him and his daughter. He knew that they had conflict and it was part of his bitter past. There was an attempt to align the derailed relationship of Edward and his daughter which aimed for a more meaningful and mirthful life contrary to what he had in

SERVQUAL Essay Example | Topics and Well Written Essays - 1500 words

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Concept of Criminal Intent Essay Example | Topics and Well Written Essays - 500 words

Concept of Criminal Intent - Essay Example ugh it cannot be denied that these two concepts are inevitably intertwined, the difference between the two lies in the fact that while a person may have sufficient motive to commit a crime, he or she may not be the one who actually intended to commit that particular crime (Koppenhaver, 2008). Hence, although motive, it being whatever reason whether personal or business-related that may induce a person to become involved in criminal activity, is a requirement for the commission of a crime, intent is the concrete intention of a person to commit a crime, like murder or robbery (Koppenhaver, 2008). What then is criminal intent? In order to answer this completely, it is important to first outline the various elements of a crime as it is a significant aspect of it. There are two main elements of a crime, the factual (actus reus) and mental (mens rea) that includes causation and proof of intention, respectively (Azuelos-Atias, 2007, p. 16). Actus Reus. Actus Reus or the factual element of a crime is the act of the commission of the crime itself and the events surrounding it, which includes the person’s behavior, the circumstances of the commission of the crime, and causation (Azuelos-Atias, 2007, p. 16). â€Å"The circumstances may exist prior to the committing of the act, simultaneously with it, and sometimes it may even come into existence after it† (Bein, 1995 cited in Azuelos-Atias, 2007, p. 16). Causation involves the establishment that the result, for instance brain damage due to grievious bodily harm, is connected to the act of the crime (Azuelos-Atias, 2007, p. 16). It is not enough to establish cause-in-fact of the damage as legal cause is something that needs to take into consideration the time period between the criminal act and the result, as well as foreign intervening acts (Azuelos-Atias, 2007, p. 17). For example, if the victim died one year and one day after the crime happened, which alleg edly caused the death of the said victim, the perpetrator is not

Personal Philosophy Essay Example | Topics and Well Written Essays - 1250 words - 1

Personal Philosophy - Essay Example It is an imperative effort to ensure a keen and meticulous understanding of the behaviour and inclinations of infants and toddlers in order to come up with more effective and profound methods and approaches of providing learning and care to infants and toddlers. This piece of article shall present a personal philosophy that will concentrate more on the different topics related to infant and toddler learning and care. It shall provide relatively intended recommendations on how to improve the existing methods of training up infants and toddlers. This shall discuss on the manifold factors that affect and influence the learning process and care involving infants and toddlers. Also, an elaboration on child’s important participation in carrying out the steps drawn out from the personal philosophy will be provided as well. It is my ardent belief that early childhood development learning and care should be provided at places wherein these young individuals will be given the ability to hook up with the world and would trigger their earliest possible environmental consciousness that will help them to grow and improve their learning process. It is highly important that while infants and toddlers need to make a connection with the natural world most on their own, it is likewise important to make sure that training centers for infants and toddlers should provide an environment that is safe, amicable and full of love and care. They should be exposed in an environment where they can feel that they are loved and cared. The eventual or future personality and attitude of our children is heavily contingent to how they were trained when they were still young. Seen this way, it would be a significant step to employ a type of teaching that would help them develop their self-confidence that will surely help them beco me active learners. It is my

The IKEA Business in the UAE According to the Market Demand Research Paper

The IKEA Business in the UAE According to the Market Demand - Research Paper Example In order to acquire the market share and to be labelled as one of the leading businesses in the world, IKEA has its control over the channels of production and distribution (BusinessWeek 2005). Due to the significance of marketing channels for market acceptance and profitability, developing a formal planning process for formulating and choosing channels is vital (Stern & El-Ansary 1982, p. 222). Much of this control is spelt out in its code of conduct that it calls â€Å"The IKEA Way on Purchasing Home Furnishing Products† (IKEA 2010). This code was launched in 2000 (IKEA 2010). It indicates what suppliers should look forward to from IKEA and suggests what IKEA should expect from its suppliers (IKEA 2010). It not only spells out its expectations in terms of legal requirements, working conditions, external environment, and forestry management but also puts a great deal of emphasis on the active prevention of child labour (IKEA 2010). These policies and guidelines will be utiliz ed when implementing the IKEA business in the UAE. As previously mentioned, IKEA’s biggest competitive advantage over other home stores is its low prices. The low prices are the single element that drives IKEA’s cost reduction strategy. This strategy provides the company with its greatest opportunity but also its greatest challenge. The firm is passionate about cutting costs and transferring savings to the customer. This cost-cutting governs the process of design. Therefore, unless a design can be made affordable, it will not end up in IKEA’s showrooms or catalogues no matter how otherwise marketable the item might be.

Week 12 Experiential Exercise Essay Example | Topics and Well Written Essays - 250 words

Week 12 Experiential Exercise - Essay Example Because of this the salesperson indicated that they spent a lot of time dealing one-on-one with clients still – something the salesperson indicated is growing rarer and rarer as internet booking becomes a more popular option. They say that their focus on high-end clientele means that they have some insulation against internet-based competition, who are better placed to compete on price than quality of service. Nonetheless, they indicated that developing online tools such as itineraries and so forth have been important elements in staying competitive in the digital age. Other than customer contact, the thing that took up most of this sales person’s average day was spent coordinating with partners that were both in house and out-of-house. They said its incredibly important to be able to understand exactly what you can and cannot offer, and what you can and cannot accommodate, so having personal and professional connections with other parts of the tourism industry is an essential part of a salesperson’s

No Taxation Essay Example for Free

No Taxation Essay The demand of No Taxation without Representation was the primary force in motivating the American revolutionary movement. It was also a symbol for democracy and freedom to the American people. The slogan described how Americans weren’t represented in British Parliament. Americans said that they did not vote for someone to represent them in Parliament and therefore, cannot be taxed. Justice is what the people wanted.In the mid-1700’s, due to the high debt created by the British after the French and Indian War, parliament created a series of new taxes used on only the American colonies to gain revenue. One of the most unpopular taxes, called the Stamp Act, required a stamp to be put on all legal documents for a certain fee. This upset many people in the colonies including the Virginia House of Burgesses, which was the legislature in Williamsburg, Virginia, at the time. The committee there created a resolution to ask the same rights as Britons, who had representatives in Parliament to defend themselves against taxation without representation (Document A). As Daniel Dulany says in Document C, â€Å"A right to impose tax on the colonies, without their consent for the single purpose of revenue, is denied†¦Ã¢â‚¬  Dulany and many others agreed that taxing the colonists for revenue, or to make money, should not be allowed without the colonists agreement. Dulany also says that regulating the trade of the American Colonies is within the rights of the British to do so without American consent. The Americans took this to heart, and by 1765, the phrase of no taxation without representa tion was a common thought supported by Dulany’s idea. The British then came up with Virtual Representation. Virtual Representation is the idea that every member of the British Empire is represented by every Member of Parliament. The colonists disagreed with Virtual Representation, still displaying their anger or unconstitutional taxes through No Taxation without Representation. In Document F, the Second Continental Congress explains why they believe in the idea of independence and the explanation of taxation without representation is the first thing the address. In his pamphlet, Common Sense, Thomas Paine explains the absurdity of an island, England, ruling a continent, America. Common Sense begins to stir thoughts of revolution and independence in the minds of Americans.

Service Quality Standards in Health and Social Care

Service Quality Standards in Health and Social Care In health and social care services, quality is an essential component and a concept with many different interpretations and perspectives. It is important to both users of health and social care services and external stakeholders. While completing this unit I have gained knowledge of these differing perspectives and considered ways in which health and care service quality may he improved. I have tried to explore the requirements of external regulators and compare them with the expectations of those who use services. I have also learnt about few methods that can be used to assess different quality perspectives, and develop the ability to evaluate these methods against service objectives. I have also focussed on concepts of managing service quality with an aim of achieving continuous improvement and exceeding minimum standards. I have made a sincere attempt to understand strategies for achieving quality in health and social care services. By completing this unit, I sincerely hope that I have learnt basics of as to how to evaluate systems, policies and procedures in health and social care services. I have learnt about methodologies for evaluating health and social care service quality. TASK 1 Stakeholders are essential in health and social care regarding quality; discuss analysing the role of external agencies in setting standards. (1.1; 1.2) Stakeholder as one who is involved in or affected by a course of action. Patients are part of the stakeholder group that both pays for our health care system and are the end-user of it. The interests of health care organizations, medical professionals and other health care providers are represented through various government bodies, professional organizations and labour unions. We must try and understand quality considering the perspectives of staff and also perspectives of those who use services. Quality might have the same outcome but opinions of the health and social care staff and the patients might be quite different. In simple terms, quality is fitness for purpose. Quality is about meeting the service users requirements. If quality is about meeting service users requirements, it is important to discover what these requirements are. If we provide services with extras that service users dont want, we will not be adding quality. Stakeholders can be the external agencies eg Care Quality Commission; Supporting People; National Institute for Clinical Excellence; Health Service Commissioners; local authorities; users of services eg direct users of services, families, carers; professionals; managers; support workers. There are many organisations in the UK known as health and social care regulators. Each organisation oversees one or more of the health and social care professions by regulating individual professionals across the UK. These organisations, also known as regulators, were set up to protect the public so that whenever you see a health or social care professional, whether private or in the NHS, you can be sure they meet the standards set by the relevant regulator. To practise profession in health and social care, people must be registered with the relevant regulator. If they are not registered and still practise, then they are breaking the law and they may be prosecuted. These registers are made up of only those professionals who have demonstrated that they have met the standards set. These registers are open to the public. So if you want to check your professional is registered, you can do this either online or by calling the relevant organisation. In health and social care, professionals, clinicians and others, whose work is informed by traditional bodies of knowledge, are increasingly aware of the need for continuous personal development. High- quality services cannot be sustained unless health and care staff are consistently engaged in learning, individually and together. All care services need to work to standards and have a system for measuring that they are meeting standards. The health care system has audits which check that services meet quality standards, while social services have inspection units which register and inspect services. Standards are influenced by laws, subsequent regulations, codes of conduct and values. All organisations such as homes, day centres or community services, need a system to monitor how effectively services are being delivered and whether service users are having their needs met. Organisations may have their own quality monitoring systems. At a local level, quality assurance groups may seek to clarify, prioritise or set standards. Different parts of the system and external agencies need to work together, as part of a culture of open and honest cooperation, to identify potential or actual serious quality failures and take corrective action in the interests of protecting patients. Explain what the potential impacts of not appropriately managing quality in health and social care settings might be? (1.3) If quality in health and social care settings is not appropriately managed, this could lead to serious consequences. It could lead to inability to improve the health and social well-being of people in the area for which they are responsible; Planning and commissioning health and social care will be unable to meet the needs of people in that area. It will cause inability to secure the delivery to people in an area of health and social care that is safe, efficient, co-ordinated and cost-effective. Also the availability and quality of health and social care in that area will deteriorate. The development of standards, guidance and strategic targets will be stagnant. This would mean that local targets will not be achieved. It would mean that patient satisfaction will diminish and targets and expectations will not be met. Obviously, if the quality is inappropriately managed, it would have a significant impact on all three basic criteria. It would lead to poor clinical effectiveness. Safety of the patient ill not be guaranteed and this would lead to poor outcome in terms of patient experiences. Where the regulatory bodies find that providers are not meeting the standards, they require them to improve and has a range of enforcement powers they can use. These powers include warning notices, penalties, suspension or restriction of a providers activities, or in extreme cases, cancellation of a providers registration which effectively means closure of a service. Providers who train healthcare professionals also have a responsibility to deliver training in a safe and effective way in line with the standards set by the professional regulators. The professional regulators have an interest where the quality of training may put patients at risk. I. What are the major quality issues that were identified in the last State of Social Care (CSCI, 2009) standards report? What might be the implications for service users? (2.1) CSCIs report, The State of Social Care in England 2009, concludes that services do not meet the expectations. The report is believed to highlight that social care services are struggling to meet peoples needs. Fewer people are receiving the care they need to enable them to live independent lives in their own homes. It is all so understood that the report will say there are continuing and chronic difficulties in recruitment and retention of staff throughout the whole care sector. People, whether they pay for their care or are publicly funded, are not always getting the individualised help that they need to make decisions about their support which in the long term can be costly to individuals, family carers, councils and the NHS. People are not always getting quality personalised support, particularly those with multiple and complex needs, some of whom may have little, if any, choice about their care. There are concerns about people who are lost to the system because they are ineligible for publicly funded support or are self-funders. There is an increased demand and resources are limited which is putting a lot of pressure. The report states that people who have complex needs are not getting personalised care. It notes excellent examples of people receiving the support they need but adds that too many people are not getting the right amount of personalised care. Many people do not get the information, advice or support they need to help them make informed choices about their care. Implications for service users: Poor quality service can disrupt funding, damage the reputation of organisations and individuals and lead to inappropriate planning decisions. Improving quality improves patient care and value for money. It is important to improve quality because it will lead to preventing ill health and provide patient-centred care. It will also help to manage increasing demand across all programmes of care and to tackle health inequalities. Improved quality will lead to deliver a high-quality. People who would be affected the most because of poor quality will be mainly the older population, people with long-term conditions, people with a physical disability, maternity and child health, family and child care people using mental health services, people with a learning disability acute care and palliative and end of life care. There are many different approaches to understanding quality. Describe any three approaches of your choice highlight a particular strength of each approach. Different understandings of quality: A common quote is: Some things are better than others; that is, they have more quality. It is a grade of goodness or excellence. Quality therefore means free from defects. In my opinion, quality means patients satisfaction. After reading and learning more about quality, I have realised that quality can be understood with variour approaches. It can be measure in terms of the exceptional (highest standards) or in terms of conformity to standards. It can also be described as fitness for purpose, as effectiveness in achieving institutional goals; and as meeting patients needs. Quality as exceptionality This is the more traditional concept of quality. It is associated with the idea of providing a service that is distinctive and special, and which confers status on the owner or user. Many institutions emphasise that health and social care must have exceptional standards. However, it is not possible for the agency to condemn all other institutions. This approach is not always possible. Quality as conformance to standards The word standard is used to indicate pre-determined specifications or expectations. As long as an institution meets the pre-determined standards, it can be considered a quality institution fit for a particular status. This is the approach followed by most regulatory bodies for ensuring that institutions or programmes meet certain threshold levels. Quality as fitness for purpose This approach has the following questions Who will determine the purpose? and What are appropriate purposes?. The answers to these questions depend on the context in which quality is viewed. The purposes may be determined by the institution itself, by the government, or by a group of stakeholders. Quality as effectiveness in achieving institutional goals In this approach, a high quality institution is one that clearly states its mission (purpose) and is efficient in achieving it. This approach may raise issues such as the way in which the institution might set its goals (high, moderate or low), and how appropriate those goals could be. Quality as meeting customers stated or implied needs This is also a variation of the fitness-for-purpose approach. This is where the purpose is customer needs and satisfaction. Quality therefore corresponds to the satisfaction of the patients. Which approach to quality (you may choose one that isnt above) do you feel is more often used by providers of health and social care services users and why do you think that this is the case? (2.2) Standards-based understanding of quality In my view, I think health and social care providers use an approach which is conformance to the standards. Many regulatory bodies set goals and aims for a particular healthcare setting and the organisation works hard to achieve these goals. Implementing quality needs planning. There should be policies and procedures. Government should set some targets. An audit can be an excellent tool to check if appropriate quality of care is being delivered. There should be constant monitoring and review should take place at regular intervals. Good communication is the key to implement good quality. Proper information should be shared especially when shifts finish, hand over should be done adequately. We all should be open and ready for adapting to change. Standards: minimum standards or best practice should be the goal or certain benchmarks should be set. We must have measurable performance indicators. All health and social care settings should have codes of practice. There should be legislation in place which could either be local, national or European legislation. In the standards-based understanding of quality, health and social care institutions must demonstrate their quality against a set of pre-determined standards. These standards will set a threshold level of quality. However, quality assurance today has changed. While in the past quantitative criteria was enough to demonstrate that a standard had been met, more qualitative criteria is now incorporated and institutions may thus be able to more easily maintain their individuality. IV Suggest the potential barriers to delivering quality at this scheme and other health and social care services (2.3) There are a number of barriers to improving quality. It could be due to lack of proper implementation of documented procedures. There is a lack of incentives to change traditional ways of providing care. Also a lack of a patient-centered culture and values. One of the biggest problem is lack of relevant training and support. Also we dont have enough expertise in interpreting survey data. Sometimes it is just the resistance to change which can be quite difficult to overcome. We shall discuss relative impact of a range of potential barriers. The biggest constraint is the time available to focus on improving the quality of services, followed by a lack of leadership. People need to be identified, trained and supported to provide leadership and commitment. Lack of leadership in delivering quality is an important barrier. Training if not received properly could lead to poor quality in health and social care. We know there could be few health and social care workers who received no training, few who were trained in all the identified areas of quality, some who had been trained in only one area (predominantly clinical governance and audit) and the remainder received an inconsistent mix of training in different areas. A consistent package of core training in all facets of quality is needed for all NHS staff. Staff must be rewarded through the appraisal process, this could lead to a morale boost and lead to better quality of work. How does legislation (relating to quality) impact on the delivery of quality in health and social care service(s) offered in England and Wales? (3.1) Rules and regulations must be followed because safety depends on them. They usually come from one of two sources as they may be local and designed by the employer or they may have been designed by the government. Hospitals have their own policies and they also follow rules set by the NHS and the government. Wherever they come from, it is important that they are followed as they are put in place for the good of everyone. One of the main sets of rules and regulations is The Health and Safety at Work Act 1974. This act provides the basis of health and safety law. It places general duties on all people at work, including employers and employees. All places of employment are subject to health and safety law. Employers must have relevant policies in place. These must be designed for health and social care so that all of the staff can follow them and comply with the safety laws. Most care establishments have the following policies like fire policy, lifting policy and hazardous waste policy. When running or managing a care service and carrying on a regulated activity there are certain things you have to do by law. Though the legislation should be used as guidance only, and is not legal advice. Another important act is Health and Social Care Act 2008. The Health and Social Care Act 2008 established the Care Quality Commission as the regulator of all health and adult social care services. It is important to be aware of all the up to date provisions. We should try to describe quality and safety from the perspective of people who use services and place them at the centre of the registration system. It is important that anyone registered to provide or manage a regulated activity is aware of the guidance that has been produced. It is very important to be aware of the legal side of things so that we can ensure the safety of patients and also ourselves. Identify other factors that might influence the achievement of quality in health and social care services (3.2) How to deliver high-quality healthcare in the most efficient manner possible is the question that is very important. In my opinion, healthcare delivery should be clinically effective, focusing on treatment outcomes, including survival rates, symptoms, complications and patient-reported outcomes. In my view, health and social care must be safe: avoiding harm, looking after people in clean, safe environments, and reporting any medical errors or adverse events. One main goal should be ensuring that healthcare is available to all according to need and avoiding financial barriers that prevent access to necessary care. It is important that health and social care is efficient: paying attention to value for money, avoidance of unnecessary interventions, and careful use of limited resources. Health and social care should be responsive: providing personalized, patient-centred care, delivered with compassion, dignity and respect; measuring, analysing and improving patients experience and satisfaction. How can health and social care workers ensure their knowledge base is up to date and that their work is of a quality standard and what role and responsibilities do health and social care service providers have in relation to this. (3.3) As health care or social care workers, we must endeavour to keep our knowledge base up to date and ensure that our work is of quality standard. Ideal care workers will go out of their way for patients, they try to understand what its like for the service user and carer; they are happy and interested in their work and knowledgeable about their jobs and are always ready to help. Good communication is the key. We must attend seminars, meetings, group discussions and do online studying along with regular text bok reading. Group discussions and team work will help us to realise the gaps in our knowledge. Care workers should have knowledge of services and legislation relevant to users and carers needs. They must know about the benefit system and sources of funding, or who to refer to if they dont. It is of utmost importance that they know when and whom to ask for extra help. Health and social care workers should know about the people they are caring for. They should be familiar with the roles of other people in relation to meeting service user and carer need. Health and social care workers must understand their limitations and have up-to-date knowledge. It is recommended that care workers review their learning over the previous 12 months, and set their development objectives for the coming year. Reflecting on the past and planning for the future in this way makes your development more methodical and easier to measure. Care workers may already be doing this as part of their development review with an employer. CPD is a personal commitment to keeping our professional knowledge up to date and improving our capabilities. It focuses on what we learn and how we develop throughout your career. As a professional, we have a responsibility to keep our skills and knowledge up to date. CPD helps us turn that accountability into a positive opportunity to identify and achieve our own career objectives. CPD is an opportunity to do ourselves some good; the nature and scale of the benefit depends entirely on us. I. Identify method used to assess quality, evaluate the method with two more methods of your choice (one external and internal (4.1) Measuring the quality of health care has become a major concern for funders and providers of health services in recent decades. One of the ways in which quality of care is currently assessed is by taking routinely collected data and analysing that data. The use of routine data has many advantages but there are also some important pitfalls. The Measurement of Quality: Methods for assessing quality can be various. We could use questionnaires, focus groups, structured and semi-structured interviews, panels, complaints procedures, feedback forms and road shows. Nice questionnaires should be prepared which should be given to the patients to fill in their own time. This could give us a fair and honest opinion about our services. Small focus groups and interviews can also be a good technique. To achieve good levels of quality service, we must have complaints procedures in place. Feedback forms could be an excellent measure for quality of any service provided. This could also prove beneficial in improving the quality by acting upon any suggestions made by the patients. Scientific methods of measurement are increasingly necessary. Evaluation requires good methods in order for the resulting data to be useful. Further, data from evaluations are being used to create significant change within organizations, so faulty data based on inaccurate measurement methods carry a great risk. Quality will not be improved simply as a result of inspection. It must be built into the people and the processes carrying out the work of the organization. In health and social care setting we must all define quality, measure its achievement, and create innovations to constantly improve. This requires active involvement of all within the organization, from the mailroom to the boardroom. Visible, supportive leadership is essential. II. If quality is about meeting customers or service users requirements, it is important to discover what these requirements are (Martin and Henderson, 2001 p. 178) Quality is most easily recognised in its absence and many public perceptions of healthcare are based upon measuring the absence of quality for example, waiting times, waiting list sizes, even illness itself are all measurements of the absence of quality. The client/patient: the client/patients view of the quality of their experience will depend upon two factors: a successful outcome and a positive experience before, during and after treatment. However, some procedures which may be deemed clinically desirable to maximise the probability of a successful outcome may be highly uncomfortable and inconvenient for the patient. Increasingly, the separation between these aspects is being questioned as it is recognised that clinical outcomes are influenced by a patients general state of well-being. This increases the need to take account of what has been traditionally considered as non-clinical aspects of care. Service quality is more difficult for patients to evaluate than goods quality. A patients assessment of the quality of health care services is more complex and difficult for them as well. Patients do not evaluate service quality solely on the outcome of a service; they also consider the process of service delivery. The antibiotics may have resolved the throat infection, but if discourtesy and an uncaring attitude marked the patients interaction with the provider, the perception may well be poor service quality. The patient defines the only criteria that count in evaluating service quality. Only patients can judge service quality; all other judgments are irrelevant. Patients requirements, in my opinion, are: Access: approachability and ease of contact. Communication: keeping patients informed in language they can understand. Listening to them is equally important. Less use of of medical jargon. Competence: possession of the required skills and knowledge to perform the service. Courtesy: politeness, respect, consideration, and friendliness of health and social care worker. Credibility: trustworthiness, believability, and honesty of the service provider. Reliability: the ability to perform the promised service dependably and accurately. Responsiveness: the willingness to help patients and to provide prompt service. Security: freedom from danger, risk, or doubt. Understanding of the needs of a patient: making the effort to know patients and their needs. III. Service user involvement has become a buzzword in policy aimed at achieving quality. Discuss strategies used to involve service users and their effectiveness. (4.2) Service user involvement is a two way process that involves both service users and their service provider in the sharing of ideas, where service users are able to influence decisions and take part in what is happening Patients, carers, parents and advocates of the sick and vulnerable should have input into the kind of health service we have. They should be consulted about changes to services, and they should be involved in the design of those services. They should help to set the standards by which services are judged, and help to assess whether a particular aspect of the service meets those standards. At every stage, the users of the health service should be offered the opportunity to play an active part in developing, delivering and evaluating their service. Involvement can be achieved by using the following methods. Information sharing This may include letters, posters, newsletters, videos, tapes, text messages and forums. Listening This may include: one to one interviews, group interviews, focus groups, and service user meetings, one off events, questionnaires and workshops Consultation This may include: one to one interviews, group interviews, focus groups, questionnaires, one off specific focused events, workshops, and video or drama events. Participation This may include: user panels focused on specific topics, resident groups, inclusion in organising events, videos and other media to give information to other service users. Patients should be involved in making decisions about their own health care. They should be actively involved in co-designing services, redesigning services, developing services or change management. The government should be undertaking peer education and support. More patients should be taking part in research. These strategies could be used to involve service users.

Understanding The Theory Acts Of Social Work Social Work Essay

Understanding The Theory Acts Of Social Work Social Work Essay Children and young people vary enormously in their responses to the same experiences and those who suffer adversity either develop coping strategies to get through it and emerge relatively unscathed whilst others do not, in other words they sink or swim. This essay puts forward bodies of research and theories of resilience that influence thinking in social work and look at the way in which those theories inform contemporary social work to promote resilience in children and young people. It will also examine some of the ways in which issues arise which could hinder these approaches. Frost and Hoggett (2008) say the psychological and the social elements of the childs world cannot be understood as two parallel paradigms that influence and impact development. Holloway and Jefferson elaborate cited in Frost and Hoggett (2008), Subjects whose inner worlds cannot be understood without knowledge of their experiences in the world, and whose experiences of the world cannot be understood without knowledge of the way in which their inner worlds allow them to experience the outer world. It is evident that it is through a childs psycho-social experience that they learn to make sense of the world and their place within it. Rutter (1999) informs us that for a child to be determined resilient they must have encountered an experience with the risk of psychopathology for example those who have been living with domestic violence. There is no one universally accepted definition of resilience however Masten et al (1990) define resilience in generalised terms, as the process of, capacity for, or outcome of successful adaptation despite challenging or threatening circumstances. However an International Resilience Project, set up to study how different cultures and countries promoted resilience, adopted the following definition of resilience: Resilience is a universal capacity which allows a person, group or community to prevent, minimize or overcome the damaging effects of adversity (Grotberg 1997, p 19). Masten and Coatsworth (1998) identified the characteristics of resilient children as good intellectual functioning, appealing, sociable, easygoing disposition, self efficacy, self- confidence, high self-esteem, talent and faith; with a close relationship to a caring parent figure and extended family network support and socio-economically advantaged. These definitions provide useful starting points for the purposes of this essay. Contemporary society has been described by Beck(1992) as a risk society and early research concentrated on how children and young people responded to risk and became casualties of adversity. Ferguson (1997) points out that following the work of Foucault and the concept of governmentality post modernist critics argue that the traditional role of social work has suffered from family case workers seeking out and working with dangerous families and children at high risk. A study of children at risk was undertaken by Garmezy and Rutter (1983). The study of 200 children from USA appears to conclude that despite the high risk environments in which they grew up some children appear to have self righting tendencies which allow them to develop into well adjusted young adults. It would seem that everyone has the capacity to be resilient at some times and in some circumstances depending on their mental state and level and duration of the stress in the given event. In order to recognise resilience it is important to understand the factors that lead children and young people to succumb to adversity and to realise that resilience and vulnerability are at opposite ends of a continuum reflecting susceptibility to adverse consequences (Anthony 1987). The response to adversity and stress can be affected by one or more variables from psychological and/or social aspects. Freud (1910) developed a psychoanalytical theory in which the unconscious is seen as a central concept on which all other aspects of mental functioning are based. The focus of his research was mainly on the individuals personality. Social workers have to be aware that unconscious processes may conceal or distort memories or even produce responses disproportionate to the situation, giving hints of underlying issues. Erikson (1959) differs from Freud in that he described eight stages of psychosocial development. In these stages he suggests that we encounter expectable crises which create conflict within ourselves and with significant others in everyday life. Personality and behaviour are influenced by the way in which these crises are dealt with. The people who manage to move through Freud and Eriksons stages of development are more likely to become resilient people. John Bowlby(1969) was a psychologist, doctor and psychoanalyst ,who specialised in working with children. He believed that attachment behaviour is a biologically originated response to anxiety and stress stimulated by physical needs such as pain or hunger, separation from or rejection by the primary caregiver or external threats such as a loud noise. He believed this response arises from the infants desire to seek security and protection through proximity to a caregiver. Aldgate(2007) surmises that an attachment relationship is part of a wider affectional relationship: that one person sees the other as stronger and wiser and someone to turn to when he or she is afraid. Through combined nature and nurture individuals begin to establish relationships and understand and begin to manage emotions. By making sense of the caregivers both psychologically and socially, (if they respond in times of need) the infant begins to see them as a dependable and reliable. Such mental models help indivi duals organise their expectations about other peoples availability and responsiveness (Howe 1996). When the caregiver does not respond in the way the infant expects they experience anxiety and this can lead to insecure attachments. Bowlbys work was later built on by Ainsworth et al (1978) who through the Strange Situation study revealed profound effects of attachment on behaviour and went on to describe patterns of attachment (secure, avoidant, ambivalent, and disorganised added later on). Trevithick (2009) confirms that over the years the work of Bowlby and others has been important within social work making links between childrens behaviour and the quality of their relationships with their parent(s) and other attachment figures. Furthermore Howe (2009) confirms that attachment theory is also playing a major role in the resurgence of relationship based social work. It is therefore of great relevance to social workers to know how parenting styles,culture, family life and the social environments have affected the childs psychosocial development. The notion of a secure base is of vital importance for children and young people. In a useful analogy Gilligan (2001) uses a tree putting down roots to elaborate on the idea of a secure base. It is through continuity, quality and consistency of relationships that a child may find their secure base. Relatives, friendship groups, a teacher or even a social worker may provide a secure base in an otherwise complex and chaotic world. If the child is looked after (a child who enters the care system either informally or legally) they may need to learn to develop new relationships and have the opportunity to develop a secure base. It is not always psychological processes that shape resilience, sometimes a particular episode or situation may occur that may be problematic and have far reaching consequences. Giddens (1991) described these episodes as fateful moments, saying that these are times when events come together in such a way that an individual stands, as it were, at a crossroads in his existence; or where a person learns of information with fateful consequences. A fateful moment will have implications for the individual which may threaten their ontological security. Fateful moments however do not always result in adversity they can signal a change for the better, a potentially empowering experience, however it is the risk that things may go awry that poses the challenge. Within this context it is important that social workers assess the extent to which they make sense of society and peoples experience. Similar to fateful moments, life events, ongoing adversities, personal stress, interpersonal problems or familial situations, can affect levels of stress or anxiety. Rutter (2000) used the example of a divorce in the family as a staged process of a life event, rather than a one off event. The divorce may be preceded by a long period of unhappiness, followed by the divorce itself and the uncertainties that accompany it such as the knowledge and burden of financial worries, possible loss of a parent, introduction of new family members, housing worries etc. Social workers working with Giddensian ideas, (that multiple choices are available to all through abstract systems) are able to help vulnerable children and young people who are on a developmental pathway to make positive choices about the direction their lives will take in their life planning. However, those who criticise Giddens say that he is too optimistic in his view of the positive capacity of individuals to understand their li ves and always know why they act as they do (Ferguson 2009). There are families who work with social workers who may not have the ability to analyse their lives in this way, and social workers should be mindful of this in their work with people. The negative impacts of poverty, lack of social and cultural capital and impact of marital discord can cause children, young people and families to be characterised as at risk according to Hoffman (2010). Poverty can have serious and possibly grave consequences for families. Nonetheless, it is important to recognise that not all poor families, or even most poor families experience these deleterious outcomes. Many impoverished families beat the odds and have stable, loving relationships ( Seccombe, 2002) Skeggs (2001) in her study with young women revealed that they were continually making comparisons between themselves and others and were sure of what they did not want to be but were less sure of what they wanted to be, thus illustrating how the constraints of class and gender are some of the structures that inhibit who we can be and how we can behave. However this does not appear to mean that structures should be accepted per se but by accepting their existence and realising that they are given meaning through human action and interaction it is possible to work with service users and their families. Frost (2003) illustrates the harsh reality for young people stating that the structural inequalities of class and poverty connect into the emotionally quite brutal lived realities of young people themselves- the power of the pecking order, popularity or unpopularity, and in-group membership or exclusion- via the conspicuous display of expensive consumer goods. For some young people, the friendship groups they form, sub-cultures they belong to, the styles they wear dictates the way in which they present themselves and gain a sense of who they are in society. Being part of the group increases self esteem and resilience, conversely being different in some way may attract adverse reaction and stigmatisation for example a disabled child may be affected by the negative perceptions of being different. According to Howe (2009) social workers in the late 1980s began to feel that the service users with whom they were working were the victims of their own biographical narratives, or their place within the social structure. Service users became service users because they had problems, pathologies or weaknesses and that this defined them in some way. The social worker viewed them as a case which then depersonalised them. By introducing a method of assessment whereby they could look at the strengths of people rather than their pathology and problems it was possible for social workers to recognise the resilience and resourcefulness possessed by many people living in adversity. By being interested in and listening to the service user the social worker could begin to uncover where someones strengths lie. Saleebey (2002) identified some types of questions that can lead to the discovery of strengths; survival questions, exception questions, possibility questions and esteem questions. It may b e difficult to tease out strengths however as many people have had years of self doubt or blame from others to carry around with them however it is on these positive elements however slim the potential for progress lies. It is crucial to the safety of children and young people that social workers can identify risks in a childs environment and remove or reduce such a risk. This may ultimately mean removing the risk from the child or removing the child from the risk which could, depending on the level of risk, involve the child becoming a looked after child. In this case the social worker can work with the child to prevent social isolation by maintaining or re-introducing contact with family members, if appropriate. The social worker should also ensure that a child is able to attach the correct meaning to an outcome, if for example, a looked after child has to move to a new placement the social worker must explain in clear language what has happened and why. Schofield and Beck (2005) studied risk and resilience in children in long term foster care and concluded that specific changes or single events in a childs life such as a new attachment relationship, a change of school, a change of contact arrangem ents or the discovery of a childs particular talent do have the potential to alter the direction significantly for better or worse. Howe et al (1999) state that good quality care giving is the most potent form of self enhancement of children confirming that it is a positive building block on which resilience to build resilience. Therefore the social worker needs to ensure that a childs caregivers are able to provide a secure attachment through their relationships to ensure that self esteem is promoted. Any relationship break-down will impact on the childs self esteem thus reinforcing their belief that they are not loved or lovable. A child needs to experience relationships with their caregivers that promote secure attachments. If a child has had a difficult time they may display behaviour or emotions that are not what is expected or are disproportionate to the situation. Atwool (2006) confirms that attachment theory adds weight to resilience theory by clearly outlining the significance of relationships as the key to all aspects of resilience- culture, community, relationships and individual. A social worker can w ork with the caregivers to explain the childs behaviour using a theoretical framework and their knowledge of the child and their social situation. Contemporary social work can help promote resilience in the vulnerable in society however Ferguson (2009) states the discretion social workers once had has diminished because of the rise of bureaucracy, managerialism and targets. This may impact on the time a social worker is able to devote to those they are trying to help. Furthermore Gilligan (2004) queried whether there is to be stress on valued practice principles, for example focus on strengths in clients or is the emphasis to be on what agency management deem important, for example their latest policy or set of procedures. It is also clear that social workers spend a majority of their time at their desk rather than with service users, as Ince (2010) points out in recent child abuse cases the social workers became victims to the point where they have much more familiarity with the computers they use than the children in need they have responsibility for; however this is an opinion and does not appear to be backed up by research. . In conclusion it is clear that relationships and attachment theory is significant to our understanding of resilience. Social workers who work with families to make sure they take full account of their religion, racial, cultural and linguistic background in their work with them are demonstrating the link between social policy and socially inclusive practice. Psychosocial practices should be carefully though out and tailored to the needs of each service users unique circumstances. Access to social and cultural capital enables children and young people to cope with stressors and adversity and increase resilience. Theories of resilience are useful tools to call upon when dealing with the complex and chaotic lives of children, young people and their families/caregivers. However there is no one skill or theory to fit all but many approaches and skills are required to inform and manage effective contemporary social work practice. 2688 words

Is there ever a solution for working mothers? :: essays research papers

The vast majority of mothers in the world today are working and earning. Where they work may range from the family compound, to nearby fields, to local markets, to industrial parks, to corporate headquarters; but in both developing and developed countries women are economically active, providing support for themselves, their children, and their families According to http://www.popcouncil.org/publications/seeds/seeds13.html#10T it states that: Not only are more mothers working but, in both the modern and traditional sectors, more mothers with very young children now find it necessary to venture further from home in order to provide a livelihood for the family. While it is difficult to find statistical breakdowns of the number of working mothers in most parts of the world, especially where large numbers of women are employed in the informal sector, in the United States today nearly 57 percent of women with children under the age of six are employed, and the trend appears to be growing. The number of women returning to the job market in the U.S. within one year of giving birth, for instance, rose from 31 percent in 1976 to 50.8 percent in 1987. The critical question is who is going to care for their children while they are working, because, in virtually all parts of the world, providing suitable child-care arrangements is the responsib ility of the woman. One problem is that, in too many cases, adequate child care is not available, and when suitable arrangements do not exist, women face not only limitation of employment options and confinement to low-income occupations (where there is generally greater flexibility), but frequent high levels of stress, anxiety, and fear. There is a need for another care giving alternative: delegation of responsibility to a formally or informally organized system of childcare.

Individual and Society: The Royal Family :: Essays Papers

Individual and Society: The Royal Family What was it like to be looked upon as the most noble group of people in a nation as important and vast as England? The most powerful positions of the royal family were the king and queen of course, depending on who had the crown at that time. When one became the king he would inherit all of the riches and powers that come along with being the king. If he were to marry a woman then she would become part of the royal family, but not really be a ruler with the king. If one were not part of the royal family they would never live the glamorous life they lived. The king and queen could show their power through public executions, making new laws, and their ability to do whatever they wanted to. The royal family changed the course of history by bringing about new religions, theories, the English Reformation, the changing of boundaries, taking part in the Enlightenment, and countless other things. The royal family was brought about in the mid-1000’s when King Edward the Peaceful was crowned at Bath. Many Viking invasions and King Ethelred’s weakness to be a powerful king forced him out of the monarchy, and his son, Canute, took control of the nation. King Canute made England the heart of his Scandinavian Empire and was admired by all he ruled. When Canute died and his stepson, Edward, then took the throne blending many traditions since he was not originally from England. After Edward’s death and Harold of Norway was killed in battle, the first distinctively important king of the royal family took over, William I started the first major family in royalty, the Normans. After the Normans ended there were six more dynasties of families to rule England at one time or another. The next of these was the Angevin Empire which started the time period when the English monarchy "became the first European power to work out a concept of government, the "community of the realm," which significantly broadened participation in government and altered the relationships between king and subject" (Plumb 58). The other five families--the Plantagenets, the House of Lancaster, the House of York, the Tudors, and the Stuarts -- were significant during their time but all occurred before the time period being studied. The first empire that deals with Western civilization after 1715 is The House of Hanover, which starts in 1714 with King George I.

Computer Class

You are writing a research paper for your history class and have found a photo on the Web that you would like to use. You are cautious about using photos on the Web because of copyright Issues and photos that have been altered digitally. How might you verify the validity of a photo on the Web? When using a source for a research paper It Is always very Important to verify the book, website, photo, etc.In order to verify the validity of a photo on the Web, people need to check the source as to wear It came from, If the website Is not a website with absentia validation, then the photo Is not a resource that they should use In their paper. Also there Is now a Google â€Å"Search by Images† page. This allows people to copy and paste the picture Into the search engine and see where It came from. If the sources that come up do not have accurate validation of the photo then It Is not an appropriate resource that person should be using for his or her paper. Work Password Management: Yo u must remember multiple user names and passwords to access various computer resources within your company. Each time your company introduces a new system, you must remember a new user name and password, some of which you are unable to customize. What steps will you take to manage your passwords? When managing passwords and user names that you were given by your company always make sure to write it down on a certain piece of paper and put it in a safe place.Nowadays there are so many things that you need to have a user name and password for. Work is one of the main things. When introducing a new system, and receiving a new user name and password create a paper that ash the rest of your swords and user names on there with a brief description of what the website is about. This will allow you to remember the website, but also have your user name and password handy.One more thing is that when creating this paper you must find a safe place to put it so that no one can use the paper to lo gin to your account. Make sure you know where the paper is and do not tell anyone because if they find out where the paper is, other workers can have the potential to mess up or change your career. Computer Class By ambassadors using photos on the Web because of copyright issues and photos that have been When using a source for a research paper it is always very important to verify the book, website, photo, etc. N order to verify the validity of a photo on the Web, people need to check the source as to wear it came from, if the website is not a website with substantial validation, then the photo is not a resource that they should use in their paper. Also there is now a Google â€Å"Search by Images† page.

Critical Analysis of Early Childhood Pedagogy Article Essay

Argument stated that ahead of time childishness programme needs to be analyzed because the old curriculum was introduced by another culture. Early childhood curriculum as defined by Haliwell is as well called cultural construction work (Ashby, Grieshaber, p 127) and trading post between boundaries of culture, extensions, and sexes (Ashby, Greishaber, p 128). Consideration is given to the child relate education in order to settlement the questions on what to be taught, who decides and who are the learners to discontinue childhood curriculum into person-making (p128). 2.Is the statement of the trouble clear in the beginning to the curio? The readings concluded that earliest education in the onetime(prenominal) did not respond to the changing circumstances (p. 139) makes it unclear since the circumstance of Australia is get a nation with multi-racial population match the point that traditional education in the past brought by European countries and the westmostern did not respond to change. Statement is unconnected towards a universal outlook or people go through with(predicate) a phase of inculturation which if traced back came out from the west or European in origin. foregather more how to write a small abstract outline3. depicts that support the arguments which is in the lead to the conclusion. The argument is to consider the typify front with regards excessively to the so called child come to learning elaborated in the examples by the PCF (see pages 137-138). However, it did not provide other express on the effects of the child focus on learning option which undermines classroom behavioural patterns or the teacher and pupil relationship. 4. relevancy of the certify that support argument is it up to date?Moreover, it criticizes that the old or early childhood programs legitimated diverse cultural viewpoints (page 138). Evidence ga in that locationd to answer the question nearly who to teach and be thought and what should be taugh t was not very well affect in the succeeding arguments although it discusses on the fundamental culture of the nation. 5. Is there sufficient evidence to prove the case? Relevance? What is missing? The argument is to determine the best procession in the present childhood curriculum.However, there are no sufficient evidences if the past or the present campaigns are successful. 6. What (if any) would be a better order to present to strengthen the line of reasoning? The news report is to consider the methods of teaching early childhood education. What is missing are the comparative analysis or the pros and cons of both the early trend and the new trend which is child-centered. The argument discussed several(prenominal) avenues of conflict especially when culture, sex and generation gaps are examined.7. Are there examples of blemished reasoning? Attempts to persuade the reader through an appeal to the emotions? Is evidence interpreted and apply correctly? The reader is appealed t o the emotion of quest identity to a fast changing world and competencies in teaching (page 137-138). phrase did not answer the question on how early childhood education should be taught in Australia. Further there is no conclusion for instance concluding that sister centered pedagogy must also become teacher focused.